Business Agility for Origin Energy

Lean, Scrum and Kanban for business teams.

The Situation

What do you do when you want to leverage Scrum’s powerful inspect/adapt processes but you can’t wait until the next Sprint to create reports on changes to the energy market?

Origin logo

The Solution

ZXM trained Origin Energy’s data management and contracts teams on the essentials of Lean, Kanban and Scrum. This training included teaching communicate complex agile concepts through simulations on flow, value stream mapping, work in-progress, visualisation and batch theory.

Once training was completed, ZXM helped Origin create a business agility approach to their core- and project work and then assisted the program manager embed these new agile behaviours in his team leads.

ZXM’s approach to business agility for Origin was:

  • Use Scrum’s key meetings – Sprint Planning, Daily Standups, Sprint Review & Retrospectives
  • Do away with separate Scrum Master & Product Owner roles – imbue the team leads with the responsibility to own their processes, manage the flow of work items, and collect simple metrics to understand the impacts of sudden, unexpected work requests
  • Use Kanban to visualise work in-flow in the teams and support continuous improvement in lead time and cycle time.
  • Use Kanban to create a planning horizon at an Epic level for upcoming months and then quarters
  • Manage the flow of planned and un-planned work – permitting the team to set and achieve goals helped boost productivity and morale, while simultaneously managing flow enabled the team to swarm on sudden work requests and then move back to planned work
  • Use a two-week Sprint cycle – promoting an inspect/adapt approach to work, creating transparency of actual work “done” to the program manager to improve understanding of the impact of ad-hoc and urgent requests on project-based work

The Results

Within a few short months, the benefits Origin had received through adoption of business agility were:

  • Radical transparency across the entire program regarding resource issues, impediments, and the flow (lead time and cycle time) for their work
  • Significant improvements in the team’s efficiency measured in velocity, lead time and cycle time
  • Improved communication between teams to share knowledge of good practice that created repeatable outcomes
  • Improved customer satisfaction through better expectation settings regarding when work could commence (lead time) and how long it would typically take (cycle time)
  • Improved use of resources across the program

Improved transparency

Senior management and team leads gained improved understanding of work aligned to strategic goals and how to pivot to meet emerging internal business needs


200% increase in output by all teams through a disciplined focus on removing waste.


Agile for all!

Agile across legal, data research and the software that supported them.

Related Case Studies

Supporting Teams Transition to Remote Ways of Working

Within 2 weeks remote guides were developed and provided to agile teams as they started to transition to working from home. The agile teams were able to pivot to the changes and stay productive in delivery.

Read More

Agile in Marketing

ZXM coach digital marketing company Fishbat to pivot faster with Scrum as its strategic operating model

Read More

Value Stream Mapping to help Improve Product Delivery

Value Stream Mapping highlighted to business and the solution development team, where there was duplication and waste and where they could streamline the process and work in parallel to deliver the features faster.

Read More

Let's Work Together

Contact us and learn how adopting an agile framework can advance your organization

Stay up to date:

search previous next tag category expand menu location phone mail time cart zoom edit close