Developing an Enduring Internally Maintained Agile Coaching Capability for WA Police

Training Leadership and Change Agents

ZXM provided SAFe® training by accredited SAFe® Program Consultants. We used a collaborative and hands-on approach to train over 100 participants in the underlying Lean and Agile principles of SAFe®, and SAFe’s® roles and practices. Training focussed first on leadership across the agency and change agents within the ICT portfolio, and was followed by additional knowledge sessions to a wider agency audience to raise awareness of the value of agile frameworks, their key concepts, and benefits.

Charter and coach the PMO to be a Lean-Agile Centre of Excellence (LACE)

To drive the WA Police transformation to the Lean-Agile way of working using SAFe®, a Lean-Agile Centre of Excellence (LACE) team was established within their ITC portfolio. The objectives of their LACE team included defining the selected practices from SAFe® and other Agile frameworks appropriate for the needs of WA Police, and developing the implementation plan to launch an Agile Release Train (ART). 

ZXM utilised facilitation techniques including LEGO® Serious Play® to workshop the LACE team’s initial Backlog of organisational change. Ongoing ZXM coaching supported the LACE as a Scrum Team to deliver the enterprise transformation objectives in an agile way and promote transparency through visualisation of work in-flow.

Tailoring the SAFe® framework

ZXM worked collaboratively with the LACE and stakeholders to develop a scaled agile approach tailored to their context. The WA Police framework utilised Essential SAFe®, plus pragmatic use of Portfolio SAFe® scaling patterns successful in other highly complex organisations.

We boosted the LACE team’s ongoing activities to implement the framework with workshop facilitation and by developing supporting artefacts, guidebooks, templates, process guidelines, and communication tools.