ZXM was engaged by the executive general manager of Nestlé Foods Oceania to help them accelerate their time to market for a new set of products. ZXM coached them through contemporary ways of working with the executive leadership across marketing, sales, legal, product management and distribution, starting with a three-day leadership training that introduced them to agile, Lean, waste, flow and hypothesis-driven metrics.
ZXM created a custom training and coaching strategy for Nestlé to introduce them to agile principles and practices in a product development domain. We mentored them through forming an Executive Action team (E.A.T.) with a single Product Backlog that made their strategic initiative transparent across all traditional functional silos from marketing, logistics, sales, and research and development, to product development, retail and finance. This was the first time all leaders had a single, collaborative perspective of what it would take to realise their strategy.
ZXM then coached the leadership team to use Scrum as a mechanism for collaborative planning for this new product, mentoring them to work in two-week Sprints to plan and execute immersion activities, sourcing cold/fresh/frozen products, and bringing these to the Australian market.
With ZXM, Nestlé fast tracked their initiative delivering to the market in a 6 months time frame. With Scrum, the leadership team found transparency, alignment and shared understanding between all the heads of department was significantly improved.
Heads of functions aligned with a single vision to work collaboratively to impact the market.
Collaborative decision-making over the usual hand-overs and functional silos saw processes reduced to weeks rather than months.
Leadership had complete and crystal clarity of the bigger picture over their previous siloed perspectives.
ZXM’s coaching demonstrated that capability maturity and cultural change are built iteratively and incrementally and by focusing on continuous improvement was able to scale across the division within 12 months.
Within 12 months, ZXM helped the program’s costs to reduce and its productivity to increase through a focus on quality and agility.
ZXM help executives reduce their reporting red tape and improve enterprise transparency and dependencies.