ZXM was engaged by the CIO of the W.A. Police Force to assist its agile journey and improve its product management capability in a way that would embrace its constraints with business-as-usual support of frontline policing activities.
WA Police had had some experience with agile, and wanted to scale this capability across the organisation to improve its approach to portfolio, program and team-level delivery of digital tool in order to:
- Improve business alignment and collaboration by involving key groups, such as Business Owners in the decision-making process of prioritisation of the value delivered through IT.
- Improve the way the whole of IT operates – from strategic and inviting innovative thinking through to its tactics and operations so that it becomes learner and more responsive to changes in technology, changes in business need, and changes in its regulatory domain.