Mapping a system of people, process and tools can help leaders understand bottlenecks, issue with flow, and problems with consistency.
In this TED talk, Tom Wujec simplifies the concept of Systems Thinking through the analogy of making toast.
Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself with your teams, and hear Wujec’s surprising insights from watching thousands of people draw toast.