ZXM used a Design Thinking approach to the Department’s needs and engaged internal stakeholders in a Design Studio methodology workshop to:
ZXM took the inputs from the workshop and undertook a mobile first approach to the website redesign, recommending that contextual navigation over a global header was paramount to enabling its users to browse page-to-page within the deep content hierarchy.
8 weeks to re-design the entire corporate website to adhere to stringent DTA DSS usability and accessibility standards.
First truly mobile optimised for the Department.
Improved usability and accessibility with fewer complex nested menus.
Having business people in the PO role within the agile teams allowed quicker access to business/user expertise that helped with designing and building systems that better meet the needs of clients and business.
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