ZXM used a Design Thinking approach to the Department’s needs and engaged internal stakeholders in a Design Studio methodology workshop to:
- Improve understanding regarding the key problems facing content management and usability.
- Create and iterate designs to support those issues.
- Collaborate to agree on both the problem-space and solutions.
ZXM took the inputs from the workshop and undertook a mobile first approach to the website redesign, recommending that contextual navigation over a global header was paramount to enabling its users to browse page-to-page within the deep content hierarchy.