There are many traditional times you can engage users – gathering requirements and user acceptance testing. What are the best times to engage users when you’re in an agile team?
Sprint Planning is one of Scrum’s five events. There’s more to it than just making a plan. Importantly, as an action of empiricism, the team should be inspecting the Product Backlog and adapting, and creating, a Sprint Backlog that makes their plan to achieve the Sprint Goal, and deliver a potentially releasable Increment, transparent.
To truly drive cultural and behavioural change takes time. It also takes experience. He’s what effective agile coaches do every Sprint. The list might surprise you.