Evidence-based management (EBM) involves managerial decisions and organisational practices informed by the best available evidence. It’s based on the principles of:
Organisations can use EBM to assist them in measuring, managing, and increasing the value they derive from product delivery.
The EBM framework consists of:
In order to progress toward the strategic goal, organisations conduct experiments which involve forming hypotheses that are intended to advance the organisation toward its intermediate goal. As experiments are conducted the results are gathered and related evidence. [4] Experiments can be viewed as actions or activities that introduce change (or development) within the organisation that propels the organisation toward its strategic goal.
EBM provides a set of perspectives on value. They are:
Metrics detailed by EBM include:
When your team uses EBM, their Sprint Goals should contribute to these key value areas.
What is the team’s Product Goal? Improve customer satisfaction with a new feature? Meet specific SLA’s? Improve the team’s Net Promoter Score (NPS)?
Add EBM measures to the Product Goal and review the team’s progress toward those measures at Sprint Review.
During Sprint Planning:
For future Sprints:
Report on:
The EBM Guide is published by Scrum.org