Agile IQ®

Customer Centricity

Influencing Behaviour. Secondary Factor.


A focus on value optimises the impacts and outcomes for customers. Value-focussed teams are continuously engaged in improving their knowledge of the customer, their context, and their needs as they evolve and change over time.

Understanding Value & the Customer


Creating Good Sprint Goals

The Sprint Goal is an objective to be met by the Sprint through the implementation of part of the Product Backlog.


EBM and Agile Product Management

More than ever, organisations must focus on their investments and efforts. EBM is designed to drive decisions for agile product management.

Backlog Management

Ordering the Product Backlog

Be aware that “prioritising” the Product Backlog tends to lead to suboptimal market value and reduced return on investment. 


Product Backlog

The Product Backlog is the single source of any work undertaken by the team. It serves as their single source of truth in terms of approved work and t


Release on Demand

Work with the Product Owner to help them produce a release plan in Sprint Planning based on the forecast customer demand.


The Increment

How do you create an Increment of work in Scrum? What has it got to do with the Product Goal and Definition of Done?


Video: Cancelling a Sprint

In this video, Professional Scrum Trainer Piyush Rahate provides examples of why a Sprint may be canceled.


Video: Making OKRs better with EBM

Objectives and Key Results (OKRs) are a powerful tool for setting and measuring goals, but like all power tools, they can come with great responsibili


What is Lean?

What is Lean and how does it help agile teams deliver?


Working with the Product Goal

Product Goals are an important part of creating a tangible relationship between the work we do today and the business strategy.


Working with urgent, unplanned work

Requests at the last minute by other areas of the organisation, or even external clients and stakeholders, can be easily managed if you know how.

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