Agile IQ®


Influencing Behaviour. Secondary Factor.


On dependable teams, members reliably complete quality work on time (vs the opposite – shirking responsibilities). In essence, when a team has a high level of dependability then when teammates say they’ll do something, they follow through with it.” 

Actions for leaders

Create team goals over personal tasks

  • Set expectations that team members work toward team goals, not completing tasks based on their functional role (e.g., developer, tester, content writer, etc.). 
  • Empower Scrum Master to promote cross-functional work and break down functional silos inside teams.

Create cross-functional teams and t-shaped skills

  • Provide opportunities for people to learn new capabilities outside of their core functional area. 
  • Encourage “pairing”.

Build team “ownership” of work

  • Focus reporting on achieving Sprint Goals that contribute to Product Goals.
  • Link organisational and product OKRs to team goals.
  • Remove the focus of reporting from tasks and deliverables that don’t explicitly move the metrics of OKRs.

Learn More

Building Capability

Succession Planning

Actively create plans for who fills in for key roles at Sprint Planning.

Building Capability

Working as a team

A team charter is a document that is developed in a group setting that clarifies team direction while establishing boundaries.

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