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Agile IQ®

Dependability

Influencing Behaviour. Secondary Factor.

Overview

On dependable teams, members reliably complete quality work on time (vs the opposite – shirking responsibilities). In essence, when a team has a high level of dependability then when teammates say they’ll do something, they follow through with it.” 

Actions for leaders

Create team goals over personal tasks

  • Set expectations that team members work toward team goals, not completing tasks based on their functional role (e.g., developer, tester, content writer, etc.). 
  • Empower Scrum Master to promote cross-functional work and break down functional silos inside teams.

Create cross-functional teams and t-shaped skills

  • Provide opportunities for people to learn new capabilities outside of their core functional area. 
  • Encourage “pairing”.

Build team “ownership” of work

  • Focus reporting on achieving Sprint Goals that contribute to Product Goals.
  • Link organisational and product OKRs to team goals.
  • Remove the focus of reporting from tasks and deliverables that don’t explicitly move the metrics of OKRs.

Learn More

Building Capability

Working as a team

A team charter is a document that is developed in a group setting that clarifies team direction while establishing boundaries.

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