Should you use agile for everything? Surely not! Waterfall is useful, but the question of agile or not agile doesn’t really apply to the work. It applies to the team.
It would be great if training in the virtual world were as simple as training in person, but it’s not. As workplaces transitioned to working remotely, we had to rapidly pivot and work out how to deliver virtual training but also keep the vibe of interaction and discussion that makes face to face (F2F) sessions so valuable.