We take a systems thinking approach to your business. We use Lean techniques to understand how you deliver value and help you to find where you can save Capex and Opex, be faster to market, and improve your ability to innovate and adapt to change.
A focus on value in OKRs means less waste
OKRs need to include CapEx and OpEx outcomes.
OKRs should include how agility is improving across your programs, including reducings in cycle time
How do you get the whole enterprise to be agile? Measure the right things.
We help executives focus on investment and the outcomes they demand by using agile metrics based on value, impact and outcome, not by activity milestones and deliverables.
We help executives to set their OKRs based on the impacts and outcomes of their strategic initiatives – whether its investing in business as usual and keeping the lights on, or creating new products and services.
We use OKR Canvases with executives to articulate how they will measure success, and what indicators (both leading and lagging) will indicate they’re driving toward their goals.
We helped one organisation to set OKRs to improve and impact their poor customer experience.
The OKRs they set – the impacts they sought to achieve – were:
Their implementation was simply to implement disciplined adoption of Scrum by product development and management teams with the support of our agile coaches and trainers.
Within 9 months, their OKRs were exceeded with a decrease of $1.5M USD OpEx and an NPS increase of 60%. Over the following 18 months, the defect rate was maintained at zero.
Our clients include software development, product management, marketing, legal and even data analysis and reporting, across both corporate and government organisations.
ZXM’s coaching demonstrated that capability maturity and cultural change are built iteratively and incrementally and by focusing on continuous improvement was able to scale across the division within 12 months.
Want to use OKRs to improve time to market, ability to innovate?
Talk to one of our experienced agile professionals today.