ZXM takes its responsibility as a global thought leader seriously.
Our policies and procedures take careful consideration of the financial, environmental, and social impacts the decisions of all staff make – from the Board of Directors to our consultants and office staff – and the effects it has on the community.
2025 strategy sees an increased focus on diversity in our supply chains, including businesses operated by indigenous people.
All employees of ZXM have a responsibility towards building a culturally and socially inclusive workplace, encouraging and supporting the recruitment and retention of Aboriginal and Torres Strait islander candidates. All employees of ZXM have a responsibility to build and embrace relationships with Aboriginal and Torres Strait islander suppliers, external organisations, clients, and with potential employees.
We are committed to supporting businesses who directly support and impact the lives of disadvantaged groups, including Aboriginal people, those with physical or mental disabilities, the long-term unemployed, or disengaged youth.
We have set a target of 10% procurement of goods and services from these businesses by 2025.
Target areas for 2025 include:
ZXM’s policy for Social Procurement extends to its preferred superannuation partner, Future Super, an Australian ethical superannuation company.
When contractors and staff do not have a preferred Superannuation provider, ZXM will recommend Future Super.
The Board will:
ZXM is a small business at heart. Our staff have a passion for being involved in the communities that helped our reputation for high-quality consulting services. Being part of this community, we’re know it’s our responsibility to support and contribute to its development.
Our support is given directly through undertaking special projects on a pro bono basis, presenting at conferences in our local and global communities of practice, and donating 5% of our net-profits to local non-profits and charities in the cities that we operate on a financial year cycle.
ZXM acknowledges that climate science says humankind has caused global warming and, with it, disruption to the environment and society.
From 2020, as a part of our commitment to combat climate change, ZXM’s operations run exclusively from renewable energy sources, including solar, with a target carbon footprint of net-zero emissions by 2025.
Neither ZXM or its Board invests in companies that support or invest in fossil fuels.
ZXM’s energy for its offices are supplied from 100% renewable energy sources.
All employees of ZXM have a responsibility towards building a culturally and socially inclusive workplace, encouraging and supporting the recruitment and retention of Aboriginal and Torres Strait islander candidates.
For employment in ZXM, you must demonstrate inclusive employment practices for people from disadvantaged groups, including Aboriginal, and people with physical or mental disabilities in a weighted framework.
ZXM has a formal monitoring and oversight framework that assesses progress toward inclusive employment targets. This oversight includes assessing the current level of support people need to perform their very best.
Importantly, the framework acknowledges the value of diversity in our staff, their weaknesses, and their strengths, relative to the impacts our business vision seeks – to improve the work lives of 1M people by 2025.
Performance is formally assessed every 6 months by ZXM’s Chief Operating Officer and, where underperformance is identified, support activities are initiated with oversight from the Consultant Scrum Team’s Scrum Master.
ZXM’s support for people with disabilities encompasses three areas:
Review and revise requirements on disability and submit to recruitment partners by Oct 2019 for use in the 2nd quarter FY consultant recruitment initiative.
ZXM has a target of 5% for recruitment and retention of people from disadvantaged groups, including those with mental disabilities.
As of 2023, 10% of our staff come from disadvantaged groups.
ZXM promotes a gender equal organisational culture.
In onboarding new people to ZXM, the Chief Operating Officer and Consultant Scrum Masters in teams are responsible for building awareness of the importance of gender equality to ZXM, building respectful relationships, talking about gender inequality, gender stereotypes, and violence against women, and reinforcing the need for all ZXM staff, contractors and suppliers to being open to doing things differently and committed to taking action to build a fairer workplace.
Our Board of Directors was established in 2010 with a 50% gender balance.
In 2020, our female gender balance target of 35% was exceeded by 12%.
Our new target of 50% by 2025 was achieved in 2022.
Provide new requirements on gender equality and equity to recruitment partners by June 2023.
ZXM promotes a safe system of work for its staff, contractors and suppliers, to ensure that people are not exposed to avoidable risks, hazards, and potential incidents.
Consultant Scrum Masters are responsible for assessing client workplaces to identify risks, or potential risks, and ensure appropriate safeguards are put in place in coordination with our clients to address them. Specifically, because most people in ZXM conduct most of their work at their desks at a client site, occupational health and workplace safety is of paramount concern.
On first starting an engagement with a new client or a new site, consultants are expected to:
ZXM promotes an environment that is safe for people: where there is no assault,challenge or denial of their identity, of who they are and what they need. We promote and expect our people to have a shared respect, shared meaning, shared knowledge and experience of learning, living and working together with dignity.
The COO is responsible for creating an environment in the Consultant Scrum Teams where:
The Board is accountable for setting ZXM’s policies on corporate social responsibilities. The CEO is responsible for establishing targets and actioning them in collaboration with the Chief Operating Officer.
The Board will assess progress toward ZXM’s targets on a quarterly basis.
With regards to ZXM’s Social and Sustainable Procurement targets, the Board will review ZXM’s financial position each quarter and assess both the impact of its policies on the viability of the business, and the effectiveness of the outcomes it’s seeking.
Incorporate targets and review into Board strategic cycle
The Board will promote and share information on targets and achievements and provide an update progress at R&R.
The Board’s review of ZXM’s financial position each quarter will include the assessment of purchases in the previous quarter, assessment of effectiveness of existing areas of procurement from disadvantaged groups, and identify new target procurement areas.
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