Culture, behaviour and change are first class citizens
Change is the one constant in modern organisations. While organisations focus on skills uplift amongst their employees as one method of creating greater efficiencies people often forget that its one thing to learn a new skill, but another thing all together to change behaviour to use them.
ZXM uses behavioural change methods based on Prosci® ADKAR® and the Transtheoretical Model (TTM) of Behavioural Change by Prochaska and Di Climente (1983) to help organisations to create long-lived behaviours and assist with cultural change.