Scrum.org Certification · 1 Day · Public + In-House
- 1-day instructor-led course
- PSF Skills certification included
- Two free PSF assessment attempts
- In-person and virtual options available
No dates currently scheduled
Contact ZXM to register your interest or enquire about private delivery.
Contact ZXMCOURSE OVERVIEW
Facilitation skills that make Scrum events actually work
Most Scrum Masters know the events. Fewer know how to facilitate them well. This course teaches the facilitation principles, techniques, and mindsets that turn Scrum events from calendar obligations into genuine team interactions — and equips you to handle the dynamics that derail them.
FACILITATION PRINCIPLES
Core techniques and mindsets
Facilitation principles, stances, and techniques applied to Scrum events. How to read a room, manage energy, and enable honest conversation in teams.
DIFFICULT DYNAMICS
Conflict, disengagement, and safety
Handling the harder situations — conflict, disengaged participants, dominant voices — and building the psychological safety that makes retrospectives and reviews genuinely useful.
AUDIENCE
Who this course is for
This course is for Scrum Masters, agile coaches, and practitioners who facilitate Scrum events and team interactions — and want to do it with greater skill, confidence, and impact.
The Scrum Master
Responsible for Scrum events and wanting to facilitate them with genuine skill, not just run them by the book.
The agile coach
Working across multiple teams and needing a broader facilitation toolkit for complex group dynamics.
The experienced practitioner
Anyone who facilitates meetings, workshops, or stakeholder sessions and wants to do it more effectively.
COURSE OUTCOMES
After this course you'll be able to
- Apply core facilitation principles and techniques in Scrum events and team interactions
- Design and run effective Sprint Planning, Retrospectives, and Sprint Reviews
- Handle difficult group dynamics, conflict, and disengaged participants
- Build psychological safety and enable honest conversation in teams
- Choose the right facilitation technique for different team needs and contexts
- Facilitate workshops and large-group interactions beyond the Scrum events
WHAT'S INCLUDED
PSF is the Scrum.org facilitation certification
Issued by Scrum.org — founded by Scrum co-creator Ken Schwaber. The PSF credential signals that you can facilitate Scrum events and team interactions with skill, not just run them through the motions.
What's included
- One day of instructor-led training
- Scrum.org course materials
- Two free PSF Skills assessment attempts
- Scrum.org membership (lifetime)
Facilitation is a skill. It can be taught, practised, and improved.
ZXM trainers have facilitated at every level of scale — from single-team Sprint Retrospectives to large-group workshops with executive leadership across government and enterprise.
ZXM’s lead trainers — Matt and Mia — are Professional Scrum Trainers (PSTs) certified by Scrum.org, with hands-on facilitation experience across government, financial services, and large-scale technology programmes.
TRAINING CALENDAR
Upcoming dates
CORPORATE TRAINING
In-house facilitation training for your team
The same Scrum.org-accredited PSF curriculum, shaped to your team’s context — your facilitation challenges, your events, your dynamics. Delivered at your location or virtually.
REVIEWS
What participants say
4.9 TrustPilot · 30,000+ verified reviews
REVIEWS
Questions about this course
Scrum Masters, agile coaches, and practitioners who want to develop strong facilitation skills for Scrum events and broader team interactions.
Participants who pass the assessment receive the PSF (Professional Scrum Facilitation Skills) credential from Scrum.org.
No formal prerequisites. Experience as a Scrum Master or team facilitator is helpful.
Two free assessment attempts are included. The pass mark follows Scrum.org’s standard assessment requirements.
No — anyone who facilitates team meetings, workshops, or stakeholder sessions will benefit. The facilitation skills taught apply well beyond Scrum events.
Matt Hodgson and Mia Horrigan — Professional Scrum Trainers (PSTs) certified by Scrum.org — who facilitate executive workshops, program events, and large-group interventions across government and enterprise.
