Two days. Scrum.org PSM I certification. Trained by the people who advise the organisations you will apply it in.
- Globally recognised PSM I certification included
- Two free assessment attempts
- Delivered by Scrum.org PSTs with government and enterprise experience
- In-person and virtual options available
No dates currently scheduled
Contact ZXM to register your interest or enquire about private delivery.
Contact ZXMCOURSE OVERVIEW
A different relationship with your team's work
DAY 1
Scrum in practice
From empiricism to accountabilities, events, and practices using scenario-based learning. Theory lands differently when you start to apply it on the same day. Day 1 moves between framework and application — you learn it, then use it.
DAY 2
Scrum Master & product management
Day 2 shifts from the mechanics to the harder work — product management, teams, and ultimately, what a Scrum Master actually does as the COO of a product.
AUDIENCE
Who this course is for
This course is for people responsible for continuous improvement, supporting self-management, and ensuring the operating model effectively produces value.
The new Scrum Master
Stepping into the role and needing a grounded understanding of the framework.
The experienced practitioner
Working inside Scrum teams and wanting a recognised certification.
The manager
Whose team is adopting Scrum and needs to support it properly.
COURSE OUTCOMES
After the two days you'll be able to
- Apply the Scrum framework to teams delivering complex products
- Use empiricism — transparency, inspection, adaptation — to manage delivery risk
- Run the five Scrum events with intent, not as calendar fixtures
- Coach the Product Owner to turn a Product Backlog into a sequence of valuable Sprints
- Spot anti-patterns — "hybrid" Scrum, Scrum Master as secretary, the velocity trap
- Spot anti-patterns — "hybrid" Scrum, Scrum Master as secretary, the velocity trap
WHAT'S INCLUDED
PSM I is the Scrum.org foundation certification
Issued by Scrum.org — founded by Scrum co-creator Ken Schwaber. Scenario-based assessment covering the 14 Professional Scrum Competencies. 85% pass mark.
Lifetime certification. No renewal fee. Free second attempt within 14 days if the first falls short.
What's included
- Two days of scenario-based training
- Free PSM I assessment attempt
- Free second attempt if needed
- 40% discount on PSM II assessment
- Course materials and references
- 14 PMI PDUs on request
- Scrum.org community membership
Your question won't be in the textbook. Your trainer's answer shouldn't be either.
ZXM trainers have used Scrum at every level of scale — from one team to a value stream of 200 to an entire IT operating model. The hard questions are always about its application: where team accountabilities intersect with traditional governance, where governance intersects with the portfolio, and where the portfolio intersects with the operating model. Every case in the classroom is a live engagement. The answer isn’t “it depends” but is drawn from real-world experience.
ZXM’s lead trainers — Matt and Mia — are the only two trainers in Australia to hold both Scrum.org PST and SAFe SPC6 credentials.
TRAINING CALENDAR
Upcoming dates
CORPORATE TRAINING
In-house training for your team
The same Scrum.org-accredited curriculum with use cases and activities shaped to your context. Typical delivery: 10 to 20 participants, in person at your location or virtual face-to-face.
REVIEWS
What participants say
4.9 TrustPilot · 30,000+ verified reviews
REVIEWS
Questions about this course
No. The course has no prerequisites. We recommend reading the Scrum Guide before attending.
Both are foundation Scrum Master certifications from different bodies. PSM I is from Scrum.org, requires 85% to pass, and does not expire. CSM is from Scrum Alliance, awarded after attendance, renews every two years.
Yes. ZXM can provide a tax invoice addressed to your organisation. Many participants expense the PSM I course as professional development. Contact us if you need a quote for approval.
Yes. PSM I is globally recognised and held by practitioners in over 100 countries. It is the most widely respected Scrum Master credential and is commonly listed in APS and corporate job advertisements.
You receive 2x free PSM I assessment attempts. The passing score is 85%.
If you attempt the assessment within 14 days of class registration and don’t pass, Scrum.org will provide you with a second attempt as part of your participation in ZXM’s class.
Refunds are available up to 14 days prior to the event. Transfers to another date are available at any time at no charge. Contact ZXM if your circumstances change.
No. PSM I is a lifetime credential. There are no renewal fees, no continuing education requirements, and no expiry date.
Yes — and we adapt the course material for public sector context. ZXM has adapted commercial scenarios for the APS context — EL managers, project managers, public servants working without a profit motive.
When you register you will be sent pre-reading by email.
No. You can sit the exam at any time after the course, online, from home.
