ZXM first trained the team on the essentials of Scrum. This was a one day session combining core agile and Scrum processes with game-based play and simulation to enable rapid assimilation of concepts.
The team’s training day was followed this with a stakeholder workshop. This workshop invited key business stakeholders to assist producing and ranking the Product Backlog using traditional UX activities, including:
On completion of the activities, the top 10 ranked items from each participants’ group was placed on the wall and each individual given the opportunity to rank the feature sets. The most common score then formed the basis of the first cut of the Product Backlog.
During the project activities, old, familiar concepts of categorising requirements – such as MoSCoW – were discussed and the new Scrum concepts and processes – ranking, Sprints, iterations – were presented.
ZXM used a behavioural modelling technique to improve the team members competence with the roles of Scrum Master and Product Owner. By focussing on key meetings, the team reached a level of unconscious competence within three months.
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