Category: Capability Building

A product management group built from scratch at the ATO — 118 features prioritised and sequenced in nine months.

Six months to market at Nestlé Foods Oceania — six siloed workstreams replaced with one cross-functional Sprint cadence.

Business stakeholders embedded as Product Owners in ATO delivery teams. Backlog questions resolved in hours, not days.

Internal LACE stood up at WA Police. 100+ practitioners trained. 30+ strategic initiatives prioritised by value.

Shared framework literacy built in a single day. ZXM diagnosed a vocabulary gap and ran a targeted team immersion.

250% productivity gain across six ATO design teams — operating model mapped before it was redesigned. Rework dropped when handoffs did.

25% productivity increase and 60% fewer defects at the ATO — delivery architecture restructured across 23 delivery areas.

Sixteen million participants. 15 workstreams. 90 days. ZXM embedded delivery coordination across a national survey with no precedent.

87% of 306 ABS staff gained new agile capability. ZXM designed a whole-of-agency programme around the structural constraint.

Comcare’s delivery teams embedded with agile ways of working. Structural conditions for self-organising delivery built from scratch.