Category: Capability Building

Internal LACE stood up at WA Police. 100+ practitioners trained. 30+ strategic initiatives prioritised by value.

Shared framework literacy built in a single day. ZXM diagnosed a vocabulary gap and ran a targeted team immersion.

Three AUSTRAC product teams at Sprint cadence within three days. Prioritisation deficit diagnosed before the operating model was redesigned.

250% productivity gain across six ATO design teams — operating model mapped before it was redesigned. Rework dropped when handoffs did.

25% productivity increase and 60% fewer defects at the ATO — delivery architecture restructured across 23 delivery areas.

Sixteen million participants. 15 workstreams. 90 days. ZXM embedded delivery coordination across a national survey with no precedent.

87% of 306 ABS staff gained new agile capability. ZXM designed a whole-of-agency programme around the structural constraint.

200% feature throughput increase at the ATO. Coaching capability embedded, not process compliance. 90% fewer defects in nine months.

Comcare’s delivery teams embedded with agile ways of working. Structural conditions for self-organising delivery built from scratch.

eBay’s product launch delivered in 4 weeks — a process that normally took 6 months. Structural handoffs mapped and removed.

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