PSM II: The agile team coaching certification

The next level of agile certification

This 2-day course by ZXM and will help you advance your agile coaching, facilitation and engagement skills.

What you'll learn

In the Professional Scrum Master II (PSM II) certification course, ZXM’s most experienced agile practitioners will teach you some of the most effective patterns for facilitation, coaching and mentoring of teams, Product Owners, managers and the wider enterprise.

In this course, you’ll identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

Who should attend?

  • Agile leaders who seek to support their teams to be agile.
  • Scrum Masters who want to evolve their team-level support and grow as coaches and mentors of Product Owners and the wider enterprise.
  • Agile Coaches who seek to learn the latest patterns, practices, tips and tricks to support their teams and organisation to become more agile.

Course Objectives

  • What practices, tools, skills and stances make an effective agile team level coach and Scrum Master.
  • How the Scrum principles and values help guide coaches in the decisions they make.
  • How the Scrum Master acts as a servant-leader and improve their ability in this role.
  • What the Scrum Master can do to coach and support Development Teams and Product Owners to become more effective.
  • Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility.
  • Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams.


After attending the two-day course, you’ll receive a key to attempt the Professional Scrum Master II (PSM II) assessment. PSM II participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

PMI PDU Credits

When you attend this course, you’ll be able to claim 14 Project Management Institute (PMI) PDU credits.

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Contact us for your agile training and coaching needs

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