Evolve from Scrum Master to agile team coach

Evolve from Scrum Master to agile team coach


Certification by SCRUM.org™




Skill Level

2 Days





In the Professional Scrum Master II (PSM II) certification course, ZXM’s most experienced agile practitioners will teach you some of the most effective patterns for facilitation, coaching and mentoring of teams, Product Owners, managers and the wider enterprise.

In this course, you’ll identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

Completing this course will help you:

Who is the course for?

  • Agile leaders who seek to support their teams to be agile
  • Scrum Masters who want to evolve their team-level support and grow as coaches and mentors of Product Owners and the wider enterprise
  • Agile Coaches and Consultants who seek to learn the latest patterns, practices, tips and tricks to support their teams and organisation to become more agile

Learning Path

  • The responsibilities of the Scrum Master
  • What is self-organisation and self-management?
  • An introduction to the 8 stances of agile coaching
  • Supporting distributed control and self-organisation
  • What does a successful Scrum Team look like?
  • Assessing a team’s agility
  • Coaching teams to reach their Sprint Goals
  • Using Agile IQ®to assess and coach teams
  • Creating a coaching canvas and using Toyota Kata to iterate through continuous improvement
  • Management in Scrum
  • Coaching successful product delivery
  • Helping the Product Owner to make things transparent
  • Coaching management in agile product development
  • Empathy mapping to deep-dive into organisational issues with delivery management
  • Measuring impacts and outcomes over outputs and deliverables
  • What it means to be a change agent in an evolving agile enterprise

What people are saying


After attending the two-day course, you’ll receive a key to attempt the Professional Scrum Master II (PSM II) assessment. PSM II participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

PMI PDU Credits

When you attend this course, you’ll be able to claim 14 Project Management Institute (PMI) PDU credits.

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