UX for Agile Teams (PSU) certification

PSU™

Certification by SCRUM.org™

Basic-Intermediate

Skill Level

2 Days

Duration

English

Language

Overview

Bridging the Gap Between Scrum, UX and Design Practices

Professional Scrum™ with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams.

Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.

Created in Partnership with the Authors of Lean UX

Scrum.org and their Professional Scrum Trainers have worked with Jeff Gothelf and Joshua Seiden the authors of the book Lean UX in the creation of this course, leveraging their expertise and knowledge.

Completing this course will help you:

Understand how a cross-functional Scrum Team can include UX specialists
Account for, manage, prioritise and include UX work in the Backlog
Balance discovery and delivery within a Scrum Team
Create customer feedback loops within a Sprint
Ensure customer insight is included in Scrum events and decision-making
Apply the Definition of "Done" in a world of continuous discovery
Use UX to inform better development decisions

Who is the course for?

Scrum Masters and Product Owners who will learn how to integrate the UX speciality with what they already know about the power of self-organising cross-functional teams . This will enable them to help Development Teams to learn about the customer, plan learning/discovery/design work, and still deliver “Done” product each Sprint.
People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualising it in the Product Backlog. Learn how to lead cross-functional teams in discovery work and align the work of the team around learning and delivering value to users.
Anyone involved in the delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organisations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

UX practitioners who want to learn Scrum are recommended to attend Professional Scrum Master (PSM I) certification.

Learning Path

Day One - Understand how Scrum with UX enhance continuous learning

Balancing the perspectives of design vs development
Design work within Sprints
The Nordstrom Innovation Labs case study
Scrum and UX fundamentals

Day One - Framing work as problems to solve

Framing work as a “problem to solve”
Lean UX canvas
Deep-dive into Scrum

Day One - Outcomes over outputs

Working with assumptions
Focusing on impacts and outcomes

Day Two - Managing UX work in Scrum

Busting the “dual track” myth
Emergent design and emergent UX
Managing UX work within the boundaries of a Sprint
Working with a Minimal Viable Product (MVP)

Day Two - Focus on users

Proto-personas
Identifying users’ assumptions and behaviours
Testing users’ behaviours

Day Two - Experimentation

UX and proposing solution possibilities
Working with hypotheses
Testing hypotheses
Discovery as a team learning exercise

CERTIFICATION

People who attend this class and pass the exam will receive the PSU certification from Scrum.org. After attending the two-day course, you’ll receive a key to attempt the Professional Scrum with UX (PSU) assessment. PSU participants who attempt the PSU assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.