UX for Agile Teams (PSU) certification

UX for Agile Teams (PSU) certification


Certification by SCRUM.org™


Skill Level

2 Days





Bridging the Gap Between Scrum, UX and Design Practices

Professional Scrum™ with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams.

Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class. 

Created in Partnership with the Authors of Lean UX

Scrum.org and their Professional Scrum Trainers have worked with Jeff Gothelf and Joshua Seiden the authors of the book Lean UX in the creation of this course, leveraging their expertise and knowledge.

Completing this course will help you:

Who is the course for?

  • Scrum Masters and Product Owners who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams . This will enable them to help Development Teams to learn about the customer, plan learning/discovery/design work, and still deliver “Done” product each Sprint.
  • People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. Learn how to lead cross-functional teams in discovery work and align the work of the team around learning and delivering value to users. 
  • Anyone involved in the delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialties. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

UX practitioners who want to learn Scrum are recommended to attend Professional Scrum Master (PSM I) certification.

Learning Path

  • Balancing the perspectives of design vs development
  • Design work within Sprints
  • The Nordstrom Innovation Labs case study
  • Scrum and UX fundamentals
  • Framing work as a “problem to solve”
  • Lean UX canvas
  • Deep-dive into Scrum
  • Working with assumptions
  • Focusing on impacts and outcomes
  • Busting the “dual track” myth
  • Emergent design and emergent UX
  • Managing UX work within the boundaries of a Sprint
  • Working with a Minimal Viable Product (MVP)
  • Proto-personas
  • Identifying users’ assumptions and behaviours
  • Testing users’ behaviours
  • UX and proposing solution possibilities
  • Working with hypotheses
  • Testing hypotheses
  • Discovery as a team learning exercise


People who attend this class and pass the exam will receive the PSU certification from Scrum.org. After attending the two-day course, you’ll receive a key to attempt the Professional Scrum with UX (PSU) assessment. PSU participants who attempt the PSU assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

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