Get certified in Scrum with PSM I

Get certified in Scrum with PSM I


Certification by™

Starting out

Skill Level

2 Days





Professional Scrum Master™ (PSM) is an interactive hands-on course that focuses on understanding Scrum, agile product management, and the role of the Scrum Master.

The course also includes a free attempt at the globally recognised Professional Scrum Master I (PSM I) certification exam.

This course is based on the 2020 Scrum Guide and is delivered by qualified Professional Scrum Trainers (PSTs) certified by™.

Why get trained with ZXM?

Small classes

You get more time to ask questions and interact with the trainer and other attendees


Deep dive

Look at real problems facing you and your organisations with access to some of the most experienced agile practitioners in APAC

Real-world scenarios

Work through case studies from over 15 years of ZXM's experiences with agile in software and non-software organisations

No death by PowerPoint

Use Mural, brainstorm with other attendees, share your experiences, and avoid PowerPoint slides

Latest practices

Agile has evolved, so this course delivers you the latest practical and pragmatic ways to deliver with Scrum™ certified trainers

Ensure you're getting the most up-to-date knowledge with certified Professional Scrum Trainers™ and the approved global curriculum

Course Overview

This course, developed by™, uses a combination of instructor-led and activity-based learning where students work together in teams. ZXM’s Professional Scrum Trainers (PSTs) bring their own agile experiences and stories to the class and use their skills as professional trainers to deliver the material. The result is an engaging, enjoyable learning experience where people gain a deep understanding of Scrum theory and principles, the Scrum Master accountabilities, and why each element of the Scrum framework is important.

  • Help Scrum Teams be cross-functional and self-organising
  • Help Product Owners with agile product management
  • Understand the theory and principles behind Scrum and empiricism
  • Understand how each part of the Scrum framework ties back to the principles and theory
  • Understand uncertainty and complexity in product delivery
  • Understand the meaning and importance of the Scrum values
  • Learn what Done means and why it is crucial to transparency
  • Know how to use the Product Backlog to plan with agility
  • Understand the importance of self-managing teams, interpersonal skills needed, and the Scrum Master role
  • Clarify the leadership role a Scrum Master plays in a Scrum Team
  • Learn the skills and traits and behavior shifts required to be a great Scrum Master

Completing this course will help you:

Who is the course for?

  • Agile practitioners that are interested in starting a career as a Scrum Master
  • Scrum Masters, Agile Coaches, and consultants, looking to improve their use of Scrum
  • Anyone involved in product delivery using Scrum
  • Teams looking to improve their knowledge of Scrum to deliver value more effectively

Learning Path

  • Complexity and Product Development
  • Delivery approaches that work best in complex environments
  • Servant leadership
  • Scrum vs Waterfall
  • Scrum Roles and Accountabilities – Product Owner, Scrum Master and Developers
  • Scrum artefacts – Product Backlog, Sprint Backlog and the Increment
  • Scrum events – Sprint Planning, Daily Scrum, Sprint Review, Retrospective and the Sprint
  • What is a Sprint
  • Exploring accountability
  • Monitoring Sprint progress
  • What is the Definition of Done
  • How the Definition of Done builds-in quality
  • Examples of Done from software and non-software teams
  • What to do with work that doesn’t meet the Definition of Done
  • The “Flame” and cycles of enterprise planning for products and services
  • Building a Product Backlog
  • Methods of managing and prioritising the Backlog by value
  • Forecasting with velocity
  • What motivates people?
  • Designing teams
  • Self-management
  • Self-organisation and cross-functionality in teams
  • Why “hybrid” is just s stepping stone to good agility
  • Using Scrum theory to explain why Scrum works to the business and to stakeholders

What people are saying


After attending the two-day course, you’ll receive a key to attempt the Professional Scrum Master I (PSM I) assessment. PSM II participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

PMI PDU Credits

When you attend this course, you’ll be able to claim 14 Project Management Institute (PMI) PDU credits. You can do this through your login for PMI and using the ‘Report PDUs’ section. 

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