Get certified in Scrum with PSM I

Get certified in Scrum with PSM I


Certification by™



Starting out

Skill Level

2 Days





Professional Scrum Master (PSM I) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master. We’ll teach you how to master Scrum Theory and practice so that you can:

  • Support agile teams be cross-functional and self-managing.
  • Help Product Owners to manage to use agile techniques to plan their products, forecast delivery milestones, and get feedback from customers and stakeholders.
  • Coach stakeholders to interact in an agile way with the team to promote business agility.

ZXM delivers PSM I using scenario-based learning – the way medical practitioners learn to solve problems before they practice in hospitals. We’ll go through real world scenarios from Professional Scrum Trainers (PSTs) in groups and assess how to approach problems with an agile mindset that promotes self-managing teams.

The course also includes a free attempt at the globally recognised Professional Scrum Master I certification exam (PSM I).

This course is based on the 2020 Scrum Guide and is delivered by qualified Professional Scrum Trainers (PSTs) certified by™.

Completing this course will help you:

Who is the course for?

  • New and existing Scrum Masters
  • Project and Program Managers transitioning to Scrum
  • Senior Managers
  • Enterprise, Solution, and System Architects who will work with Scrum Masters to deliver enterprise-level continuous improvement
  • Leaders who are supporting agile initiatives
  • Business and internal stakeholders who will work with agile teams.
  • Managers, team leads, Train Engineers, developers, and Product Owners who will work with Scrum Masters

Learning Path

  • Complexity and Product Development
  • Delivery approaches that work best in complex environments
  • Servant leadership
  • Scrum vs Waterfall
  • Scrum Roles and Accountabilities – Product Owner, Scrum Master and Developers
  • Scrum artefacts – Product Backlog, Sprint Backlog and the Increment
  • Scrum events – Sprint Planning, Daily Scrum, Sprint Review, Retrospective and the Sprint
  • What is a Sprint
  • Exploring accountability
  • Monitoring Sprint progress
  • What is the Definition of Done
  • How the Definition of Done builds-in quality
  • Examples of Done from software and non-software teams
  • What to do with work that doesn’t meet the Definition of Done
  • The “Flame” and cycles of enterprise planning for products and services
  • Building a Product Backlog
  • Methods of managing and prioritising the Backlog by value
  • Forecasting with velocity
  • What motivates people?
  • Designing teams
  • Self-management
  • Self-organisation and cross-functionality in teams
  • Why “hybrid” is just s stepping stone to good agility
  • Using Scrum theory to explain why Scrum works to the business and to stakeholders

What people are saying


After attending the two-day course, you’ll receive a key to attempt the Professional Scrum Master I (PSM I) assessment. PSM II participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

PMI PDU Credits

When you attend this course, you’ll be able to claim 14 Project Management Institute (PMI) PDU credits.

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