Australians are now the largest users of smartphones in the world[1] with reports suggesting that up to 86% own a mobile internet-capable device [2]. However,
This is looking to be a big year for Zen Ex Machina on the conference front. We’re hoping to return again to the USA to
I had the pleasure of returning to a Team I had been doing Scrum coaching with earlier in the year to do usability testing on
With one of our offices in Canberra — the seat of the Federal Government in Australia — I’ve been hearing that a number of departments
What makes an agile team great and why? After coaching a number of teams in Scrum, we’ve now seen a number that, after a some
I’ve noticed a lot of people doing some sort of agile training. I’m very heartened by this move. Even designers seem to be starting to
How effective are your UX deliverables? Many of us produce amazingly beautiful, nuanced and comprehensive UX deliverables: Personas Storyboards Content inventories Concept maps Information maps
I recently presented at the LAST (Lean, Agile, Systems, Thinking) Conference in Melbourne about a project where I was asked to test if it was
ZXM had been working on a project with a client using Scrum to help them set up an Intranet redevelopment project. The transparency and collaboration
Many programs, projects and enterprises are starting to consider transforming to agile ways of working. Some start with just stand-ups. Some then call it Scrum.
Many UX practitioners own their own TARDIS – it’s the pattern many of us have adopted so designers can work with development teams using Agile methods
Businesses spend a lot of time and effort getting Users to their website and asking them to “like ” or subscribe to the site, yet
Many small businesses focus exclusively on creating a web site with amazing graphics, beautiful imagery and classic typography. The visual aesthetic, though, is only one
I have quite vivid memories of Sunday mornings as a child, being upset that there were few cartoons on Australian free-to-air television, and too many
Scrum can save your project. Here are our tips for getting it done.
What goes on during a Sprint in Scrum? Everything! Where it starts Scrum starts off with a big list of requirements (User Stories in a
I was recently asked by a risk adverse organsisation to come up with a strategy for implementing their intranet in less than 6 months. Looming
I’ve been reading through a number of blog posts over the last few weeks that examine the rise of experience architecture, experience strategy and content
The popularity of Personas seems to have increased with the introduction of Agile methods like Scrum into many organisations. This seems to be because many
I presented yesterday at the annual Australian Computer Society (ACS) conference in Canberra on strategies for implementation of new media. In the breaks, walking around
Today, the most popular way people prefer to make contact with organisations is online as customers embrace new digital channels. We needed to modernize our
Today, peoples’ use of products, services and government programs are driven by their experiences of Twitter, Google, Amazon and Facebook. Research shows, however, that most
We’ve started working on an intranet for a government agency. As with most redesign strategies, the basis for the project is to improve the site.
A recent article in the TechRepublic blog suggests that the true legacy that Steve Jobs will leave behind was the shift toward humanising technology. The
A number of businesses focus on web design to create the desired experience for their customers however this is just the first step. The successful
Decades of psycho-social research on team work suggests that effective teams have both strong task-based behaviour as well as good social cohesion. A high-performance team
Zen Ex Machina are holding a social media for government workshop at the upcoming Australian Government Social Media Best Practice Toolkit conference by Ark Group.
It wasn’t too long ago that the Secretaries’ ICT Governance Board endorsed the Australian Government’s transition to WCAG 2.0. This mandate requires all Australian Government websites. Importantly, all
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