Usability testing in Agile environments
I had the pleasure of returning to a Team I had been doing Scrum coaching with earlier in the year to do usability testing on
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Our experts talk about what it means to solve complex client problems with 21st century frameworks and practices.
Why Agile doesn’t work and what to do about it
With one of our offices in Canberra — the seat of the Federal Government in Australia — I’ve been hearing that a number of departments
Becoming Agile: Is training enough?
I’ve noticed a lot of people doing some sort of agile training. I’m very heartened by this move. Even designers seem to be starting to
What really is Lean UX?
How effective are your UX deliverables? Many of us produce amazingly beautiful, nuanced and comprehensive UX deliverables: Personas Storyboards Content inventories Concept maps Information maps
Empowering Teams using SCRUM – The Power of NO
I recently presented at the LAST (Lean, Agile, Systems, Thinking) Conference in Melbourne about a project where I was asked to test if it was
Scrum in a Business as Usual (BAU) Team
ZXM had been working on a project with a client using Scrum to help them set up an Intranet redevelopment project. The transparency and collaboration
Dr Jekyll and Mr Scrum — a presentation on transformations to Agile
Many programs, projects and enterprises are starting to consider transforming to agile ways of working. Some start with just stand-ups. Some then call it Scrum.
The Trouble with Time Travel — a presentation about designers working one Sprint ahead of developers on Agile projects
Many UX practitioners own their own TARDIS – it’s the pattern many of us have adopted so designers can work with development teams using Agile methods
Designing effective email marketing campaigns
Businesses spend a lot of time and effort getting Users to their website and asking them to “like ” or subscribe to the site, yet
The Unsubscribed – Designing for Conversion
Many small businesses focus exclusively on creating a web site with amazing graphics, beautiful imagery and classic typography. The visual aesthetic, though, is only one
Corporate culture and adoption of social media
I have quite vivid memories of Sunday mornings as a child, being upset that there were few cartoons on Australian free-to-air television, and too many
What goes on during a Sprint – a Scrum Infographic
What goes on during a Sprint in Scrum? Everything! Where it starts Scrum starts off with a big list of requirements (User Stories in a
A 2×4 Intranet Strategy: Delivering a Corporate Intranet in only 4 months
I was recently asked by a risk adverse organisation to come up with a strategy for implementing their intranet in less than 6 months. Looming
Elements of Experience Strategy
I’ve been reading through a number of blog posts over the last few weeks that examine the rise of experience architecture, experience strategy and content
Modern Personas in Agile Environments
The popularity of Personas seems to have increased with the introduction of Agile methods like Scrum into many organisations. This seems to be because many
When is Agile not Agile?
I presented yesterday at the annual Australian Computer Society (ACS) conference in Canberra on strategies for implementation of new media. In the breaks, walking around
ACS – 2012 An Agile Approach to Optimising our Digital Strategy
Today, the most popular way people prefer to make contact with organisations is online as customers embrace new digital channels. We needed to modernise our
ACS 2012 – Creating a successful digital strategy
Today, peoples’ use of products, services and government programs are driven by their experiences of Twitter, Google, Amazon and Facebook. Research shows, however, that most
An Agile, Lean approach to Content Migration in Web Projects
We’ve started working on an intranet for a government agency. As with most redesign strategies, the basis for the project is to improve the site.
The manifesto of human-centric technology
A recent article in the TechRepublic blog suggests that the true legacy that Steve Jobs will leave behind was the shift toward humanising technology. The
How to engage your customers effectively online
A number of businesses focus on web design to create the desired experience for their customers however this is just the first step. The successful
Benefits and outcomes realisation for using social media in government
Decades of psycho-social research on team work suggests that effective teams have both strong task-based behaviour as well as good social cohesion. A high-performance team
Social Media in Government — Workshop April 2012
Zen Ex Machina are holding a social media for government workshop at the upcoming Australian Government Social Media Best Practice Toolkit conference by Ark Group.
WCAG 2.0 mandate for Australian government agencies from federal to state
It wasn’t too long ago that the Secretaries’ ICT Governance Board endorsed the Australian Government’s transition to WCAG 2.0. This mandate requires all Australian Government websites. Importantly, all
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Copyright © Zen Ex Machina® and ™ (2021). All rights reserved. ABN 93 153 194 220
Copyright © Zen Ex Machina® and ™ (2021). All rights reserved. ABN 93 153 194 220
